privacy policy

Privacy Policy

At Henley Spirit, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or make a purchase from our website.

Information We Collect

When you visit our website, we may automatically collect certain information about your device, including your browser type, IP address, time zone, and browsing activity. If you place an order, we collect information such as your name, billing and shipping address, email address, phone number, and payment details necessary to complete your purchase.

How We Use Your Information

We use your information to process and fulfill your orders, communicate with you regarding your purchases, provide customer support, improve our website and services, prevent fraudulent activity, and comply with applicable legal obligations.

Payment Information

All payments are processed securely through trusted third-party payment providers. We do not store your full payment card details on our servers. Payment providers use industry-standard encryption to protect your information during transactions.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and personalize content. You can manage or disable cookies through your browser settings, although doing so may affect certain website features.

Sharing Your Information

We only share your personal information with trusted service providers who help us operate our business, including payment processors, shipping carriers, website hosting providers, and analytics services. We never sell or rent your personal information to third parties.

Marketing Communications

If you choose to subscribe to our newsletter or promotional emails, we may send you updates about new products, special offers, and company news. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Data Security

We take reasonable technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction. While no online system can guarantee complete security, we continuously work to protect your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill orders, comply with legal requirements, resolve disputes, and maintain accurate business records.

Your Rights

Depending on your location, you may have the right to access, update, correct, delete, or request a copy of the personal information we hold about you. You may also object to certain processing activities or request restrictions on how your information is used where applicable by law.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or website functionality. Any updates will be posted on this page, and the revised policy will take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact page or by emailing our customer support team.